Shipping:
All shipments require a signature from an adult twenty-one (21) years of age or older per federal law. Couriers will require a proof of ID before delivery. If an adult is unavailable to sign for the package, it may be returned. No exception can be made.
Orders are processed and shipped from the Coit Liquor Facility Monday through Friday. Please allow up to three (2) business days to process shipping orders.
Orders shipping via the Saver rate (where available) take approximately 2-3 days to have local carrier tracking assigned. Once tracking is assigned, your order should be delivered within 2-3 business days. We are unable to guarantee a specific delivery date. The carrier will attempt delivery three times before it is returned to sender. If an additional delivery attempt is need, an additional delivery fee will be required.
Ground shipping times are best estimates, but are not guaranteed by the shipping couriers.
Orders that are returned due to incorrect addresses, multiple failed delivery attempts, or being refused by the recipient will be refunded minus a twenty percent (20%) restocking fee of the order subtotal and the shipping fees.
Wine and other delicate products may be weather sensitive. Shipment of these items may be delayed at the LoveScotch team’s discretion to prevent heat damage or freezing. LoveScotch is not responsible for damaged wines due to ground services.
Coit Liquor Store is unable to ship to P.O. Boxes, Army Post Offices (APO), Fleet Post Offices (FPO), or freight forwarding companies.
Coit Liquor Store guarantees that bottles are shipped in their original packaging. If custom engraving packaging is desired, a note must be included in the order. Coit Liquor Store will not ship packaging that was not requested free-of-charge but will for a secondary shipping fee.
Returns:
Due to state regulations, Coit Liquor Store is only able to accept alcohol returns in the event that the product is spoiled. In the event that the bottle sustains major damage during transit, Coit Liquor Store will refund or replace the product. Please reach out to mails@coitliquors.com regarding any damaged items and include photos of the damaged product and packaging.
Note: All bottles are inspected for any flaws prior to shipping.
Coit Liquor Store will not accept returns for bottles that do not match the exact image on the website. Product images on the website are intended for illustrative purposes only and may not be exact representations of the item in stock. Actual products may vary in edition or batch, for example. Coit Liquor Store cannot guarantee the edition or batch unless it is specifically mentioned in the product name or description.
Coit Liquor Store does not accept returns for engraved bottles unless the bottle was damaged. If an engraved bottle is returned after three delivery attempts, the customer will not be refunded for bottle or shipping fee and incur a secondary shipping fee to cover the return shipping cost.